Our process

Lightwell has been creating multimedia technology and interactive experiences for cultural institutions for over 15 years. Our core project team of designers and developers have worked together on over 200 video and interactive programs for different clients throughout Australia.

Our guiding principle is to create user-centred experiences. We work with curators, researchers, communities, architects, exhibition designers and other expert teams, facilitating a collaborative design process from start to final delivery.

Drawing on our wealth of experience in this industry and our well-established codebase, we consistently deliver unique, informative and durable installations made for today’s audiences.

→ Concept and design development
We develop creative concepts and provide end-to-end user experience and interface design.

→ Content shaping and storytelling
We help shape your content to let the most important stories shine. Workshops and user testing sessions help us tell the right stories for the right audiences.

→ Project management
We manage projects as lead contractor or within a larger project team.

→ Installation and commissioning
Lightwell works with a broad range of integrators and other trades to install and deliver our projects.

→ Testing and support
Testing and bug fixing is carried out throughout project development, right up to installation and delivery. We offer a 12-month warranty on all our software and provide detailed documentation at the end of each project.

→ Interactive design and development
We design and produce touchtables, touchwalls, interactive projections, body-tracking installations, virtual reality and augmented reality, and other types of interactives, all coded in robust C++.

→ Video production + photography
We organise, produce and shoot video productions and photography sessions for a variety of purposes.

→ 2D + 3D animation
We produce hand-drawn and computer-generated 2D and 3D animations for use within atmospheric backdrops, storytelling experiences or as content within an interactive.

→ Mobile + tablet apps
We make native iOS and Android apps for handheld devices, both for BYO device and exhibition uses.

→ Storytelling websites
We make responsive web apps for mobile, tablet or desktop browsers, focusing on content-rich storytelling.

Our team

Our team consists of designers, coders, illustrators, researchers, writers, and more. We draw on a wide range of creative and administrative skills as required for our projects, using well-defined production processes to ensure an integrated approach to content, design and development.